Privacy Policy

At Jura Shop, we approach the confidentiality of your personal data with the same reverence and care we reserve for our rarest single malts. This Privacy Policy outlines how we collect, use, and protect the information you entrust to us when you visit our website, luxurywinestore.com. We are committed to ensuring your privacy is protected in accordance with the highest standards and applicable data protection laws, including the UK GDPR.

1. The Data We Collect

To provide you with a seamless and personalised experience, we may collect the following information:

• Personal Identification Information: Name, delivery address, email address, and telephone number, which are necessary to process your orders and deliver your purchases.
• Payment Information: Transaction details are handled securely by our certified payment partners (e.g., Visa, Mastercard, JCB, PayPal). We do not store your full credit card details on our servers.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system.
• Usage Data: Information about how you use our website, including the pages you view and the products you browse.
• Marketing and Communications Data: Your preferences in receiving marketing from us.

2. How We Use Your Data

Your data is used exclusively for defined purposes, ensuring every interaction with Jura Shop is refined and purposeful:

• To process and deliver your order of fine spirits and accessories.
• To manage our relationship with you, including notifying you about changes to our terms or policy.
• To enable you to partake in a prize draw, competition, or complete a survey.
• To administer and protect our business and this website (including troubleshooting, data analysis, and system testing).
• With your explicit consent, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

3. Data Sharing and Disclosure

We treat your data with the utmost discretion. We will never sell, distribute, or lease your personal information to third parties for their marketing purposes. We only share your data with trusted partners when it is essential for providing our services to you:

• Service Providers: Such as payment processing services (e.g., PayPal), delivery companies (e.g., DHL, FedEx), and IT service providers. All our partners are contractually bound to use your data only for the services they provide to us.
• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or judicial proceedings.

4. Data Storage and Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures designed to safeguard the data we collect.

• Your data is stored on secure servers in the UK and the European Economic Area (EEA).
• All electronic transactions entered into via our website are protected by SSL encryption technology.
• We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Your Rights

You have rights under data protection laws in relation to your personal data. These include the right to:

• Access the personal data we hold about you.
• Rectify any inaccurate or incomplete data we hold about you.
• Request erasure of your personal data.
• Restrict or object to the processing of your personal data.
• Data portability.
• Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users. This helps us to provide you with an exceptional browsing experience and allows us to improve our site.

• Essential Cookies: Required for the operation of our website, including enabling you to make purchases.
• Analytical/Performance Cookies: Allow us to recognise and count the number of visitors and see how they move around our site.
• Functionality Cookies: Used to recognise you when you return and to personalise our content for you.
• Targeting Cookies: Record your visit, the pages you have visited, and the links you have followed to make our advertising more relevant to you.

You can set your browser to refuse all or some browser cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted on this page, and we will notify you of any material changes.